Occasionally, free is not free. For instance, a merchandise promotion may claim that if you purchase an HP Ultrabook computer, you can receive a free Barnes & Noble Nook e-reader. Such was the situation on Cyber Monday 2012. But when one consumer had to return the Ultrabook, they found that Nook is far from free. It went for retail cost, $99 plus tax. Let this be a warning to you, as many free Nook offers are on the market - read the small print.
Nook not necessarily free gift
Whenever you see a deal for something free, be wary. Nothing is really free. Brian is a consumer who got a new Ultrabook with a free Noon e-reader as part of a Cyber Monday sale. He was trying to find a laptop and needed the deal. When he returned the computer he decided did not work for him, HP made him pay $99 plus tax for the e-reader.
Problem seen all over
It seems ridiculous to someone who got a "free" Nook to have to pay $99 plus tax later. Brian is not the only person who has had this issue before. Certainly the Nook was not necessarily free and cost something. Seems like on the consumer's receipt differently too, which is just how HP processes orders, it said.
According to a source within the HP returns department, the business will not take back a free Nook obtained through such holiday promotions, and the customer "will not get the $106 they were charged for (the Nook)."
Wait, was not it a totally free Nook?
The terms of the transaction showed that the Nook price was actually bundled with the HP price instead of really being a free product offered on top of the computer. The fine print is where all the essential info can be found.
The Nook can certainly be sold at the consumer's discretion, but it cannot be returned. Consumers should have read the small print before expecting something entirely free.
Nook not necessarily free gift
Whenever you see a deal for something free, be wary. Nothing is really free. Brian is a consumer who got a new Ultrabook with a free Noon e-reader as part of a Cyber Monday sale. He was trying to find a laptop and needed the deal. When he returned the computer he decided did not work for him, HP made him pay $99 plus tax for the e-reader.
Problem seen all over
It seems ridiculous to someone who got a "free" Nook to have to pay $99 plus tax later. Brian is not the only person who has had this issue before. Certainly the Nook was not necessarily free and cost something. Seems like on the consumer's receipt differently too, which is just how HP processes orders, it said.
According to a source within the HP returns department, the business will not take back a free Nook obtained through such holiday promotions, and the customer "will not get the $106 they were charged for (the Nook)."
Wait, was not it a totally free Nook?
The terms of the transaction showed that the Nook price was actually bundled with the HP price instead of really being a free product offered on top of the computer. The fine print is where all the essential info can be found.
The Nook can certainly be sold at the consumer's discretion, but it cannot be returned. Consumers should have read the small print before expecting something entirely free.
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