It is predicted that in under 5 years time, the market for Softphones will have reached almost two hundred million dollars, accounting for volume sales of almost three million units. Whereas this figure would have been unbelievable just a couple of years ago, it has been made possible by one factor; the rise of Voip.
But allow me first to backtrack a little, for any of those not in the know as to exactly what a Softphone is. Basically put, it is a computer application or software that allows users to make phone calls via their broadband connection straight from their computer.
And if thats not crazy enough for you then youll be pleased to know that Softphones can come in a variety of different formats from a USB phone - which looks and feels like a real phone but connects to your computer's USB - to a simple microphone and headset arrangement.
But whilst Softphones may not yet be up there with the likes of mobile or desktop phones, there are areas in which they are way ahead of the competition, areas such as the enterprise space.
The enterprise workspace includes call centres - an area where Softphone rise is nothing short of phenomenal - where the advantages offered, such as the opportunity to remove all wired hardware requirements along with drastically increasing mobility, are just too great to overlook.
The other main area of growth is the ever increasing number of mobile workers and the need for companies to keep in touch with them wherever they are in the world at all times. Because of the advantages offered by Voip, any employee with a Softphone can gain instant access to HQ at anytime via any broadband connection.
At the time of writing, the most current findings by the New Market Research Report concerning Enterprise Softphones shows clearly that the USA has (unsurprisingly) the largest regional market but is being closeyl shadowed by the fast-emerging Asia-Pacific market.
But all of this is by the by as the majority of consumers and businesses much prefer the use of a more conventional looking and operating phone upon which to conduct their business. And regardless of what your phone based preferences may be, remember that without a good quality service provider, everything else is irrelevant.
But allow me first to backtrack a little, for any of those not in the know as to exactly what a Softphone is. Basically put, it is a computer application or software that allows users to make phone calls via their broadband connection straight from their computer.
And if thats not crazy enough for you then youll be pleased to know that Softphones can come in a variety of different formats from a USB phone - which looks and feels like a real phone but connects to your computer's USB - to a simple microphone and headset arrangement.
But whilst Softphones may not yet be up there with the likes of mobile or desktop phones, there are areas in which they are way ahead of the competition, areas such as the enterprise space.
The enterprise workspace includes call centres - an area where Softphone rise is nothing short of phenomenal - where the advantages offered, such as the opportunity to remove all wired hardware requirements along with drastically increasing mobility, are just too great to overlook.
The other main area of growth is the ever increasing number of mobile workers and the need for companies to keep in touch with them wherever they are in the world at all times. Because of the advantages offered by Voip, any employee with a Softphone can gain instant access to HQ at anytime via any broadband connection.
At the time of writing, the most current findings by the New Market Research Report concerning Enterprise Softphones shows clearly that the USA has (unsurprisingly) the largest regional market but is being closeyl shadowed by the fast-emerging Asia-Pacific market.
But all of this is by the by as the majority of consumers and businesses much prefer the use of a more conventional looking and operating phone upon which to conduct their business. And regardless of what your phone based preferences may be, remember that without a good quality service provider, everything else is irrelevant.
About the Author:
Saul Saresi writes regularly about the world of Voip practices and technology business voip More information about Voip can be found on his site Voipdito voip for business
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